Sometimes Google-based websites will conflict with the existing personal Google account login that you have on your smartphone.  

This is a common problem when browsing protected website links on our school website.  

These include:

• Google Sites - such as Malvern View

• Google Forms 

Here are some solutions to try:

1.  Open the website link in a new Google Chrome browser.

1. Please open a Google Chrome browser

2. login using the MCHK parent Google account and password.

3. and then go back to your email, and copy the link

4. and then paste the link in the Google Chrome browser.

Sometimes manually logging into the browser ensures that you have the correct parent login.

2. Please try to clear your browser cache in Google Chrome on your smartphone

Clear cache and cookies chrome for android

Clear cache and cookies chrome for ios

Click on the button below to learn how to clear your web browser.

3.  Try to open a "New Incognito" window in Google Chrome

If you still have trouble with your login here is another suggestion that may help.

If you are using Chrome, please try using a New Incognito Window to login as shown below:

Click on the links below to learn how to open a new incognito window on smartphones:

Here are the steps to open a New Incognito window on an Android smartphone (such as Samsung)

Here is the official Google guide for opening a New Incognito window on Android

Here are the steps to open a New Incognito window on an iPhone 

6. Enter your parent Google password.

7. Click Next to login

8.  After logging into your parent Google account, you should be able to browse to Malvern View.

The 404 error on Malvern View suggests that the smartphone cannot find your parent Google login for some reason.

Malvern View is restricted to school users only. 

The browser is most likely using another Google login from your smartphone.  For example, your personal Google login.

If you are a parent at the school, you must login using your parent Google account.