Reset parent Google password

To reset your Google parent account password:

A technician from the ICT Services team will email a new password to you, please follow steps below:

2. Enter the new password provided by the technician via email.

3. After the initial login, you’ll be taken to the ‘Password’ page shown in the image below:

This is where you must type in and confirm your new password.

Please choose a strong password that is at least 8 characters long, and uses a combination of numbers, letters, and punctuation/symbols.

4. Enter the new password.

5. Enter the new password again - to confirm the new password.

6. Click the Change Password button.

That's all. The new password is now set for your Google parent account.

Please record down your new password in a safe place. (If the password is a difficult one to remember.)

However, please try to use a password that is easy to remember.